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How do consumers search for parts on the StoreMakerX solutions? |
A |
A “make/model/year” drill down search OR direct OEM number type-in allowing for ease of use by both the professional and novice parts buyers. Point and click technology is utilized to navigate the catalogs and illustrations. Remember, your clients have access to all parts and illustrations so the system assumes you have the part in stock or can get it. OCTANE (the admin tool for dealers) automatically administers and tracks any parts backordered. OEM numbers are purposely not displayed in order to protect our dealer subscriber’s customers from conducting competitive price shopping with other suppliers. However, when you log on to your system to retrieve orders-- all account, OEM #’s, parts descriptions, quantities and prices will be displayed. |
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Q |
How do dealers get their orders from the system? |
A |
They will log into the OCTANE software in order to receive orders from their buyers. Dealers will attend a training session to be trained on how to use this tool. Additionally, a manual on the OCTANE system is available as an icon in the upper right hand screen of OCTANE as-well-as an online tutorial. |
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Q |
Can StoreMakerX handle different pricing for different customer accounts? |
A |
StoreMakerX allows the dealer to enter a pricing structure for each individual account. Pricing can be based on cost or list. When the customer logs in, he/she will be identified by the login as a particular account. The respective discount level, which the dealer has established for a particular client account, will be automatically adjusted and displayed. |
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Q |
Will any of the StoreMakerX solutions integrate with my DMS? |
A |
Not at this time. Reynolds is currently evaluating the possibility of integrating the StoreMakerX solutions with ERA. |
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Q |
Where does the Parts and Accessories data come from? |
A |
For OE Parts data, a hybrid catalog built from several reliable data sources including MOTOR Electronic Data, numerous refined third party reference materials – all of which are cross-referenced and updated monthly utilizing the factory issues data sources for pricing and parts changes. These measures insure the highest integrity and accuracy of the catalog information presented.
For Accessories data, updates are made manually from a number of sources due to the OEM’s lack of database efforts for Accessories data. Accordingly, Accessories data is updated yearly. |
