RWS

PROFILE

Reynolds and Reynolds provides award-winning product, service, and training solutions that include a full range of retail and enterprise management systems, Web and Customer Relationship Management (CRM) solutions, learning and consulting services, documents, data management and integration, networking, and hardware leasing services. Reynolds’ customers comprise almost two-thirds of the automobile dealers and nearly all car manufacturers doing business in the U.S. and Canada. Reynolds International serves automotive retailers and OEMs through its partner network, as well as a worldwide consulting practice.

Reynolds Web Solutions offers a comprehensive suite of cutting-edge web solutions designed to help your dealerships Own the Internet™. With services ranging from web site design and real-time content management tools, search engine optimization, inventory management, hosting to internet process, and marketing and sales training, Reynolds offers a complete results-oriented web strategy.

Our Value to Customers

We deliver integrated solutions that help automotive retailers grow, manage change and improve profitability. We are in the business of helping automobile dealers sell cars and take care of customers.

CORE VALUES

Core Values the heartbeat of our company, guide our behavior and our business. They describe our culture and play a significant role in our success.

The test of a company’s values is not what is written or said, but what is accomplished every day – and how. We believe our values help set us apart from our competitors, draw us closer to our customers…and make us an employer-of-choice for world-class, highly talented people.

OUR CORE VALUES:

We act with passion for the customer. Reynolds is defined by a focus on the customer, a true passion for understanding our customers and the ways we can help them become even more successful. We use our industry knowledge and expertise to deliver innovative solutions and services that help our customers improve business results.

We make it easy for customers to do business with Reynolds. By leveraging our industry knowledge and expertise, we are able to respond resourcefully and constructively to new customer demands, priorities and challenges. We seek feedback from customers on how we can improve our solutions and services, while at the same time, searching within ourselves for innovative ways to improve the customer experience.

We believe associates are the sustainable competitive advantage. Talent is the hallmark of Reynolds and has been for more than a century and a half. Reynolds associates are known for what they know and how they apply that knowledge for customers and the company.

We recognize our talent and how we work together are the cornerstones of a high performance organization. We actively promote the recruitment, advancement, and success of people from different backgrounds. We support the sharing of expertise and a free flow of information and learning across the organization. Our associates demonstrate a “can do” spirit and seek opportunities to acquire and utilize new knowledge and skills.

We execute with excellence. We deliver the right products and services the right way for our customers and the company. We take pride in our work ethic and in our results.

Our individual and departmental priorities are aligned with the priorities of the broader organization. Our leaders set challenging goals and high standards of performance for themselves and for associates. Our associates take personal responsibility to make decisions, take action, and find ways to streamline and improve efficiency of their daily work.

We maintain the highest standard of integrity. We are open and honest with each other and our customers. We do the right things for the right reasons to deliver the right results.

We show consistency between words and actions and accept responsibility for our individual performance. Our leaders model and inspire high levels of integrity. Our associates share information and viewpoints openly and directly and follow through on commitments.

We deliver profitable growth. We recognize that delivering the products and services that drive profitability for our customers is essential to ensuring our own continued success and ability to invest for the future.

We thoroughly understand Reynolds’ global market position, opportunities, capabilities, and competitive challenges. We make wise choices about which initiatives, investments and opportunities to pursue based on our knowledge of the marketplace and our business strategies. We recognize that identifying and implementing ways to increase efficiency, simplicity, and cost savings will improve our profitability.

QUICK FACTS

Reynolds Web Solutions Provides